1. Use of the Website and limitation of liability

 

The domain and the website "vando.be" (hereinafter the "Website") are owned and operated by KOSTENGROUPERING VAN DOOSSELAERE & PARTNERS BV, with its registered office at 2020 ANTWERPEN, Jan Van Rijswijcklaan 232 and with company number BE1016.186.846 (hereinafter the "Law Firm"). The following information applies to any use of the Website by any user thereof (hereinafter the "User").

 

The data on the Website are generally intended for informational purposes in the context of the services provided by the Law Firm. The information on the Website is of a general nature. The information is not adapted to personal or specific circumstances and therefore cannot be considered as personal advice to the User. Its use is at your own risk and the Law Firm cannot be held liable for inaccuracies or omissions in the information provided of any kind (for example, the accuracy of prices or the availability of products). Information that is of essential importance to the User should, if necessary, be checked for its accuracy with the Law Firm or the relevant provider. The content of the Website may be changed regularly and the Law Firm reserves the right to change the content or remove parts at any time without notice.

 

The contents of the Website, including trademarks, logos, drawings, data, product and/or company names, texts, images, software, etc. are protected by intellectual rights belonging to the Law Firm or to third parties who have authorised the Law Firm to use them. The User is not authorised, for any reason whatsoever, to modify, copy, distribute, transmit, distribute, republish, reproduce, publish, transfer under licence, transfer or sell any information, software, products or services obtained from this Website or to create derivative works from the aforementioned elements, unless express permission has been granted by the Law Firm.

 

Under no circumstances can the Law Firm be held liable to anyone, directly or indirectly, for damages due to the use of this Website or any other, in particular as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programmes or other data on the computer system, equipment, software or the like of the User.

 

Any links to other websites do not in any way imply any acknowledgement or approval of the content of those sites and the Law Firm is not responsible for the use made of those websites or the information contained therein. The Law Firm is not responsible for opinions expressed by others than itself in discussion groups, information groups, forums and the like.

 

Although the Law Firm endeavours to make the Website continuously available, the Law Firm reserves the right, at any time and without prior warning, to interrupt access to the Website for technical or other reasons.

 

2. Collection and processing of personal data

2.1.      General

 

This privacy and cookie policy (the "Privacy Policy") governs the processing of personal data collected, processed and stored in the context of the use of the Website and in the context of the formation or execution of an agreement between the Law Firm and the User in connection with the services (the "Services") offered or provided by the Law Firm.

 

By using the Website and purchasing Services, the User acknowledges having carefully read this Privacy Policy and unreservedly agrees that certain personal data are collected and processed in accordance with the purposes described below. The personal data are processed based on the following legal grounds: (i) the consent of the User and/or (ii) the contractual relationship from once the User purchases the Services and/or Products. If the User objects to the processing of personal data, the contract cannot be further performed and the User cannot further use the Services and/or Products.

 

The Law Firm reserves the right to amend this Privacy Policy from time to time without individual notice. Such change will be communicated through the Website.

 

2.2.      Object and purposes of collection and processing

 

In order to offer its services in a qualitative manner, the Law Firm needs personal data. When the User uses the Website and/or purchases Services, the Law Firm collects and processes personal data relating to the User. Thus, the Law Firm may request, collect and/or process the following personal data through the Website or when entering into an agreement with the Law Firm:

 

• Name and first name;
• Gender;
• Date of birth;
• Full address including country;
• E-mail address;
• Phone number;
• Bank account number;
• IP address, the date and time of a visit on the Website;
• Data about user activity on the Website or across different websites;
• Data collected via cookies, such as location data if applicable;
• Data that is or may be relevant in the context of assessing the suitability of Services;

 

This is done for the following purposes, among others:

 

• When filling in a contact form, contact details are collected to follow up on a query;
• So that the Law Firm can contact the User for questions or to execute orders or agreements;
• Sending confirmations and other information or documents related to the existence, performance or termination of the agreement with the Law Firm;
• Transfer to third parties and/or partners of the Law Firm in the context of the assessment of these services of third parties and/or partners of the Law Firm;
• To fulfil legal obligations and improve services;
• For marketing purposes (such as making offers);
• In the interests of the proper technical operation of the Website;

 

In addition to the above purposes, the Law Firm may also process personal data:

 

• To disseminate information about Services in a personalised and efficient manner, whether via the Website, e-mail, telephone or social media.
• To provide the Services offered by the Law Firm.
• For direct marketing purposes, targeted communications, promotions, offers and other advertisements of the Law Firm.
• To perform statistical analysis to improve our Website and/or Services, or develop new products or services.
• To transfer to the police or judicial authorities as evidence of possible crimes or if there are well-founded suspicions of an unlawful act or crime committed by the User through registration with or use of the Website, the Services and/or Products.
• If and when the User's registration or behaviour on the Website or use of the Website and/or Services may be considered (a) to violate the terms and conditions or the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Services, (c) a danger to the Website and/or the Services or systems of us or our subcontractors due to viruses, Trojan horses, spyware, malware, or any other form of malicious code, or (d) in any way illegal or unlawful, discriminatory or offensive.

 

The Law Firm may share personal data with third-party providers based on the Law Firm's legitimate interest and/or receive information from other sources and combine it with the information the Law Firm collects through the Services:

 

• The Law Firm uses third-party services that may be co-branded, but will do so with clear notice. Third-party services may collect information as determined by their own privacy policies;
• The Law Firm may collect information about the User from a third party. When the User uses or connects to the Website by or through such third-party platform, the User allows the Law Firm to access and/or collect certain profile/account information from the third-party services, as permitted by the User's terms of service and privacy settings with the third-party platform;
• Advertising or analytics providers may provide the Law Firm with anonymised information about the User.

 

The User agrees that the Law Firm may engage its partners and any sub-processors to process personal data in accordance with data protection legislation. The User expressly authorises the Law Firm to appoint sub-processors to carry out the processing activities that are the subject of the agreement/relationship between the User and the Law Firm. the Law Firm shall enter into a (sub)processor agreement or other legal act with these sub-processors.

 

2.3.      User rights

 

The User has the right to ask the Law Firm about the personal data the Law Firm processes, the purpose and nature of the processing and information about with which the Law Firm may share these data. For more information or questions about the Law Firm's (privacy) policy, the User can contact the Law Firm at .info@vando.be

 

The User has the right to information about the stored data, as well as to rectification, blocking or deletion of these data. The User may object to the use, processing and transfer of personal data.

 

The User has the right to request the inspection or updating of his or her personal data, or its rectification or deletion (if it does not affect the services provided by the Law Firm). The Law Firm reserves the right to reject such requests if they may endanger the privacy of third parties, are unreasonable or repetitive or require unreasonable efforts on the part of the Law Firm.

 

For any complaint about the processing of personal data, the User may contact the Law Firm at the e-mail address . info@vando.be

 

If the User requires additional information or has a complaint about the processing of personal data by the Law Firm, the User can always contact competent data protection authority (www.gegevensbeschermingsautoriteit.be).

 

2.4.      Retention periods

 

In general terms, the User's personal data will be kept for as long as necessary to fulfil the purposes described in this document or for as long as the User has not requested its deletion or cessation of use.

 

The Law Firm may retain the personal data collected up to 3 years after the User has logged off or after the last meaningful contact took place between the Law Firm and the User.

 

The Law Firm will retain the User's personal data that it processes via cookies for the entire duration that the Website or future versions of it that use the same personal data are online. The retention period of personal data processed through third-party cookies is determined by the Privacy Policy of the cookies concerned.

 

Client data and data of suppliers or subcontractors will in any case be deleted after a period of 10 years after the termination of the agreement, except with regard to personal data that the law firm must keep longer in accordance with the law or in case of an ongoing dispute for which they are still necessary.

 

2.5.      Liability

 

The User indemnifies the Law Firm against all costs, expenses (including legal costs), indemnifications, losses (including loss of business or profit), debts, demands, claims, proceedings, court proceedings, etc. of which the Law Firm might be the subject because of: (i) the Law Firm's performance of the Client's instructions in connection with the processing of personal data (including instructions in connection with requests from persons exercising their rights under data protection legislation and instructions to retain, disclose, modify or otherwise process personal data), or (ii) any breach by the User of these terms and conditions.

 

The Law Firm's liability is always limited to the cases specifically provided for in the legislation. The Law Firm is only liable for the damage caused by the processing if the obligations in the relevant legislation specifically addressed to processors are not complied with during the processing or if actions are carried out outside or contrary to the legitimate instructions of the controller. In all cases, the Law Firm's liability is always limited to direct damages and in case of gross negligence or fraud. The User indemnifies the Law Firm at all times against all claims of third parties.

 

3. Cookies

 

The Website uses "cookies" to enhance and personalise user experience. A cookie is a small text file stored on the User's computer to help the Law Firm identify the User and make the visit to the Website more user-friendly. Cookies provide the Law Firm with information about the use of the Website that can help the Law Firm improve the site. The information stored in these cookies may be sent back to the Law Firm's servers or those of relevant third parties with which the Law Firm works.

 

The use of cookies can be prevented by the User. The User's consent to the Law Firm's use of cookies is requested with each visit to the Website and by using the Website, the User gives this consent. If the User prevents the use of cookies, this may have a negative impact on the user experience of the Website.

 

The Website may use various types of cookies:

 

• Permanent cookies: these cookies are set once the User has logged in with an account. The next time the User visits the Website with the same device, the permanent cookie allows the User to be recognised as an existing user, so that the User does not have to log in again to use the Website.

 

• Session cookies: a session cookie is used to identify a specific visit to the Website. Session cookies expire after a short period or when the User closes the browser with which the visit occurred.

 

• Technical or functional cookies: These cookies ensure that certain parts of the Website work properly and that User preferences remain known. Setting functional cookies ensures that the User can visit the Website more easily. This way, the User, for example, does not have to enter the same information over and over again when visiting the Website and, among other things, it is possible to save the items in the shopping basket. These cookies may be placed without the User's consent.

 

• Analytical cookies: As statistics are collected anonymously, no consent is sought for setting analytical cookies.

 

• Advertising cookies: Advertising cookies are used on the Website so that the online advertising offer can be personalised for the User, and the Law Firm (as well as third parties with which the Law Firm collaborates) can gain insight into campaign results. This is done on the basis of a profile created on the basis of click and browsing behaviour within and outside the Website. By means of the cookies, a unique cookie ID is linked to the Website for the User, so that the User does not see the same advertisement several times.

 

• Marketing-tracking cookies: Marketing/tracking cookies are cookies or any other form of local storage used to create user profiles in order to display advertisements or to track the User on the Website or on other websites for similar marketing purposes. As these cookies are classified as tracking cookies, their placement therefore the consent of the User.

 

The Law Firm uses cookies to know when the User is logged in so that it can display appropriate information and provide the User with a personalised user experience. In addition, cookies are used to support or enable the security features that the Law Firm implements, and to help the Law Firm detect malicious activity. The Law Firm further uses cookies to know what language the User wants to use, what the User's communication preferences are, and they help the User fill in forms on the Website. They also provide the User with functionalities and customised content.

 

Finally, the Law Firm uses cookies to collect information about how the Website and any plug-ins perform worldwide as well as to understand, improve and research products, features and services, including when you access the Website from other websites, applications or devices, such as a device or a mobile device (smartphone or tablet).

 

The Website includes buttons from social media such as Facebook and Instagram to promote (e.g. "like", "pin") or share (e.g. "tweet") web pages on social networks such as Facebook and Instagram. These buttons work through snippets of code that come from e.g. Facebook itself. Cookies are placed by means of this code. The social media buttons can also store and process certain data so that personalised ads can be shown to the User. The User is advised to read the most up-to-date privacy statement of these parties to know what they do with (personal) data they process through these cookies. The information they collect is anonymised as much as possible.

 

If the User 'tags' the Law Firm, the Website or Services or features of the Law Firm on social media, the User is assumed to consent to the 'tagging' and/or sharing of his or her message by the Law Firm on the Website or on the Law Firm's social media profiles.